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Genuine Water Co.
Service area

Clark County is home.

We're based in Vancouver and we stay close on purpose — same-week installs only work when the van doesn't live on the freeway. If you're outside the area, we'll say so on the first call.

Where we work

Nine communities, one standard.

Same straight answers and same-week installs everywhere we work — your ZIP code doesn't change how we treat you.

Mostly city water

Vancouver

City water from local wells, 55–130 ppm hardness per the city's 2025 report. Scale on fixtures and water heaters dying early are the classic calls here.

Water softeners in Vancouver →

City water · some wells

Salmon Creek

Clark Public Utilities water, moderately hard, plus a handful of neighborhoods still on private wells.

Water softeners in Salmon Creek →

City water · rural wells

Camas

City water from wells near the Washougal River in town, private wells in the rural pockets east and north. We test either way.

Water softeners in Camas →

Mixed · iron common

Washougal

A real mix of city and well homes — well tests out here often turn up iron.

Water softeners in Washougal →

New construction · city water

Ridgefield

One of the fastest-growing towns in the state — lots of new builds with builder-grade plumbing. City wells, and no PFAS detected in 2025 testing.

Water softeners in Ridgefield →

Mostly wells

Battle Ground

City wells inside the limits, well country outside them. Iron stains and sulfur smell are the two complaints we hear most — both fixable.

Water softeners in Battle Ground →

Private wells · test first

Brush Prairie & Hockinson

Almost entirely private wells. We never quote out here without a full well test first.

Well water & softeners in Brush Prairie →

Mixed

La Center

Small-town mix of city hookups and wells. Same honest quotes as everywhere else we work.

Water softeners in La Center →

Northern edge · mixed

Woodland

The northern edge of our service area — both city and well homes, same-week installs most of the year.

Water softeners in Woodland →

Local water

What's actually in Clark County water?

Most local water is safe to drink. It's also hard on your house and not always great to taste. Here's the honest picture.

  • Hardness: the City of Vancouver reports 55–130 ppm (about 3–8 grains per gallon), and Clark Public Utilities lists an 87 ppm average (about 5 grains per gallon) in its 2025 report — moderately hard to hard. Well homes often test higher. That's the scale on your fixtures and the early death of your water heater.
  • Chlorine: city water is disinfected, which is good — but it's why your tap can taste like a pool, and it leaves byproducts filtration removes.
  • PFAS: Vancouver Water Stations 14, 4 and 9 have tested at or above state and federal limits, and the city is installing carbon treatment starting in 2026. Ridgefield's 2025 tests found none. Reverse osmosis is one of the few residential fixes that addresses PFAS at the tap. See our PFAS guide.
  • Wells: vary a lot street to street — iron, sulfur, sediment, pH. That's why every well quote starts with a free test, not a guess.

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